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How To Become a New Customer
Daycare - Boarding - Grooming

Follow these simple steps

1)  Create Account:   Click on the Customer Portal button to create an account through our portal software on Gingr.    This is where you will add your information and your pet(s).   

2)  Vaccine Records:  Upload your pet(s) shot records to your portal account (you can also email them to us as well).

For dogs, we require Rabies, Distemper, and Bordetella(every 6 months).

For cats, we require Rabies, Distemper, and Feline Leukemia.

3)  Account Update:   This one is ours!   Once we receive the vaccine records and verify, we will update your account.

4)  Schedule Ruff Test Run:   We can now schedule your dog(s) temperament test or what we like to call "Ruff Test Run".   Required for Daycare and Boarding customers.

Email or give us a call at 913-361-7387 and we will schedule based on our available 3 hour time slots.  

We schedule Ruff Test Runs on Monday-Thursday (8:00, 9:00, or 10:00am) and Saturday (8:00, 9:00, 10:00, 11:00am)

IMPORTANT NOTE:   Your pup MUST pass the Ruff Test Run meaning he/she is dog friendly and sociable in order to use our facility as all of our dogs (Daycare and Boarding) enjoy playtime during their stay at Ruff Ranch.   

Once these steps are completed you can begin to make daycare/boarding/grooming reservation requests in your customer portal.   Please note, requests will either be approved, wait listed, or rejected - so make sure to check your email confirmations.
Hours

Mon thru Fri 7:00 AM - 6:30 PM

Sat 8:00 AM - 5:00 PM

Sun 8:00 - 9:30 AM (Boarding Only)

       5:00 - 6:30 PM (Boarding Only)

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8130 Monticello Terr

Shawnee, KS 66227 US

913-361-7387

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